Money Matters

Allowances and Benefit

There are many different benefits available depending on your needs and your circumstances.

Confidential advice and information for people with disabilities and their carers, are available on a full range of social security benefits you may be entitled to claim.

These benefits include :

Attendance Allowance.

Disability Living Allowance.

Incapacity Benefit. Income Support.

Carers Allowance.


Your local Council can also provide information on the following services :

Access for Disabled people,

Adaptations for Disabled people/ Grants.

Adaptation for Disabled people/Assessment.

Adaptation to public Buildings for disabled.

Disability equipment/ Telephone.

Disability parking/ Blue Badge scheme.

Disability/ Grants For Facilities.

Disabled people access to buildings.

Council Tax

You may be able to reduce your Council Tax bill if you or any other resident in your dwelling is substantially and permanently disabled and meets certain criteria.

Adaptions to your home e.g. Wet room, stair lift, access to your property etc my entitle  you to receive a band lower on your council tax.

The Phone number can be found on the back of your Council Tax bill


NHS Prescription Charges

Medical exemption certificates. People with certain medical conditions can get free NHS prescriptions if they have a valid medical exemption certificate. … entitles you to free NHS prescriptions only. doesn’t cover dental treatment or help with other health costs.

If you want some friendly advice on prescription charges call and see your Doctor or Chemist.

Carers Allowance

The main welfare benefit for carers is Carer’s Allowance. (This used to be known as Invalid Care Allowance.) This is a weekly payment for carers of sick, disabled and elderly people.

Carer’s Allowance is taxable. If you get Carer’s Allowance you will be credited with class 1 National Insurance contributions which will protect your State Retirement Pension. You will also earn extra pension through the new State Second Pension for every complete tax year that you get Carer’s Allowance.

Who qualifies for Carer’s Allowance?

You can claim Carer’s Allowance if you are aged 16 or over and spend at least 35 hours a week caring for a person getting Attendance Allowance, or Disability Living Allowance (at the middle or highest rate for personal care), or Constant Attendance Allowance (at or above the normal maximum rate with an Industrial Injuries Disablement Benefit, or basic (full day) rate with a War Disablement Pension).

Can you get Carer’s Allowance?

To claim Carer’s Allowance you must:
Be caring for someone who is receiving one of the following benefits:
1. Attendance Allowance or
2. Disability Living Allowance at the higher or middle rate care component or
3. Constant Attendance Allowance (paid with War Pensions and Industrial Injuries Benefit)

and care for the person for 35 hours a week or more and be over 16 and not be in full-time education
and normally live in the UK and earn less than a set amount each week.

How to Apply?

You can now claim Carer’s Allowance online using our easy step-by-step form and send it to us electronically.

Just go to Carer’s Allowance e-service on and choose “Claim Carers Allowance”.

Then, on the “Carer’s Allowance claim / welcome” screen, choose ” I want to start a new claim form”. Depending on your answers, you will then only be taken to the parts of the form that apply to you. Throughout the form you will be presented with a number of “buttons” that will perform various functions. For example, if you enter your house number and postcode only, then press the “Generate address” button, your entire address will be completed automatically.



What is Pension Credit?

Pension credit is a tax-free benefit aimed at retired people on low incomes. It’s means-tested, but for those who qualify it can be worth £1,000s a year. However, an estimated 1.5 million eligible households don’t claim the top-up – often because they don’t know they can. This guide tells you what pension credit is, how you make a claim, how much you could get and what other discounts you’re entitled to.

How do I claim pension credit?

The quickest way to claim pension credit is to call the Pension Service on 0800 99 1234. It will even fill in the application form for you. (In Northern Ireland, phone the Northern Ireland Pension Centre on 0808 100 6165).

You’ll need:

  • Your national insurance number
  • Information about your income, savings and investments
  • Your bank account details

You can make a paper application if you’re unable to make a claim by phone. You can get a friend or family member to call the helpline to ask for a paper application.

The earliest you can start your application for pension credit is four months before you reach state pension age.

Carers’ breaks and respite care

Respite care means taking a break from caring, while the person you care for is looked after by someone else.

It lets you take time out to look after yourself and helps stop you becoming exhausted and run down.

There are lots of respite care options. They range from getting a volunteer to sit with the person you look after for a few hours, to a short stay in a care home so you can go on holiday.

The person you look after could go to a day care centre. Or, a paid carer could visit them at their home to look after them.

Your local council or local carers’ centre can give you information about local support.

Find your local social services team (England only)

Find your nearest local carers’ centre or respite service.